Privacy Policy

At Fjallraven Shop (buyoutdoorclothes.com), we approach your privacy with the same seriousness and dedication we apply to selecting premium outdoor equipment for wilderness expeditions. Just as we meticulously curate every Gransfors Bruks axe and bushcraft knife in our collection, we are committed to protecting your personal information with expedition-grade security measures.

1. Information We Collect

To provide you with the seamless outdoor shopping experience you deserve, we collect the following types of information:

Personal Information

• Contact Details: Name, email address, shipping address, and phone number
• Payment Information: Billing address and payment method details (processed securely through our trusted partners: Visa, MasterCard, JCB, and PayPal)
• Account Information: Username, password, and preferences for registered users

Technical Information

• Device Data: IP address, browser type, operating system, and device information
• Usage Data: Pages visited, products viewed, time spent on site, and referring website
• Location Data: General geographic location to provide relevant shipping information and currency options

2. How We Use Your Information

We use your information with the same precision and purpose we apply to wilderness navigation:

• Order Fulfillment: To process and ship your premium outdoor equipment purchases
• Customer Service: To provide expedition-ready support for product inquiries and payment assistance
• Personalization: To recommend bushcraft tools and outdoor gear suited to your adventure needs
• Security: To protect against fraud and unauthorized transactions
• Improvements: To enhance your shopping experience and website functionality
• Communication: To send order updates and relevant outdoor content (with your consent)

3. Data Sharing and Disclosure

We treat your data with the same discretion we apply to backcountry travel plans:

• Service Providers: We share necessary information with trusted partners for payment processing, shipping, and website operations
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of merger or acquisition, customer information may be transferred
• International Transfers: As a global outdoor provider, data may be processed outside your country of residence

We never sell your personal information to third parties.

4. Data Storage and Security

We protect your data with the same reliability we demand from our expedition equipment:

• Encryption: All transactions are protected by industry-standard SSL encryption technology
• Secure Storage: Your data is stored on protected servers with limited access
• Retention: We retain personal information only as long as necessary for business and legal purposes
• Payment Security: Payment details are processed through our PCI-compliant partners and are not stored on our servers

5. Your Rights and Choices

As an adventurer who values freedom and choice, you have the following rights regarding your data:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Limit how we use your personal information
• Data Portability: Receive your data in a machine-readable format

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Like essential trail markers in the wilderness, we use cookies to navigate and enhance your experience:

• Essential Cookies: Required for basic site functionality and secure checkout
• Performance Cookies: Help us understand how adventurers use our site to make improvements
• Functional Cookies: Remember your preferences and settings
• Targeting Cookies: Used to show relevant outdoor equipment recommendations

You can control cookie preferences through your browser settings. Note that disabling essential cookies may impact your shopping experience.

7. International Data Transfers

As we serve outdoor enthusiasts worldwide (excluding some Asian countries and remote regions), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

8. Children’s Privacy

Our website is not designed for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy as our services evolve, just as we continually refine our outdoor equipment selection. Significant changes will be communicated through our website or directly to registered users.

10. Contact Us